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Frequently Asked Questions
Booking a bus ticket in Europe has never been easier with Flyhi. All you need to do is enter your desired departure and arrival points, along with the date of your travel, into our search engine. In a matter of seconds, you will be presented with a wide range of options, allowing you to choose the journey that perfectly fits your needs. Our user-friendly interface will guide you through the simple steps, and within minutes, you will have your ticket ready for your upcoming trip.
Long-haul buses are equipped with onboard restrooms for passengers’ convenience. Additionally, the availability of WiFi and power sockets on buses is increasingly common, especially for extended journeys. Certain bus companies, like RegioJet, go the extra mile by offering an onboard trolley service that serves snacks and hot beverages. To ascertain the amenities provided by your chosen bus, simply visit the company’s webpage.
Whilst not all travel companies allow seating preferences to be chosen manually, when booking for multiple passengers, seats are automatically assigned as close together as possible, subject to availability.
Please note that if you and your travel companions complete separate bookings, your seats most likely will not be together. In our experience, however, the majority of passengers are happy to switch seats when asked!
If you require a change of seat, please contact our Customer Service team, and we will try our best to accommodate you, in line with the travel company’s conditions.
The possibility of receiving a refund is contingent upon the specific company you are traveling with and the type of ticket you initially purchased. In the event that you have purchased a flexible ticket, there is a high likelihood that you can modify your scheduled bus and, in certain instances, obtain a refund. Conversely, if you have purchased a non-flexible ticket, it is improbable that you would be eligible for a refund should you choose to cancel your journey. To ascertain whether you qualify for a refund, it is advisable to directly contact the bus company or consult with a representative from our Customer Service department.